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Frequently Asked Questions
Who do I contact if I have technical difficulties during the application process?
Please take a moment to review these Frequently Asked Questions. If you're unable to find your answer here, or if you've followed the recommended steps and are still having trouble, please email Select International at HelpDesk@selectintl.com or call 1-855-435-7338 for further assistance. Please be prepared to enter the following information:
- Your first and last name, email address, phone number and company name
- The position to which you are applying
- The URL or web address you are attempting to access
- A detailed description of the issue
- The type of issue you are encountering
Can I save my application and complete it later?
Yes, you may save your application and return to it later. Click HERE to access a saved application. You will need to enter the same phone number, birth month, and birth day you used when you started your original application.
What if I'm unable to complete the assessment in one sitting, can I take a break?
Yes. If you are in a timed section you must close the assessment's Internet browser window to ensure that the timer doesn't continue to count down. When you are ready to resume, login into your account here. You will be taken to the page where you previously stopped and you will have the remaining time on the clock. You may also take a break during any of the instruction sequences since these are not timed. However, your session will timeout after 30 minutes of inactivity so it's still recommended that you close your assessment's browser window if you will be gone for an extended period of time.
Can I apply to more than one manufacturing position?
It is John Deere’s policy that you can apply to one location only and you may only apply to either a Skilled Trades or Production position every 6 months.If you are qualified for more than one Skilled position, you may complete an application for each position for which you are qualified at the same location.If you are applying to Production, you may fill out only one application. Once the 6 months have elapsed, you are eligible to submit another application either to a different position or location.
Please Note: Completing multiple applications (particularly under false pretenses, such as using multiple phone numbers) before the reapply period has elapsed is grounds for immediate disqualification from the process.
- I applied for Dubuque Production, can I also apply for Waterloo Works Factory Production? – No, you may only apply to one location every 6 months.
- Can I apply to Waterloo Works Factory Production: Assembly and Waterloo Works Factory Production: Material Handler? I am qualified for both. – No, you may only apply for one production position within a 6-month time period. Please apply to your first choice.
- Can I apply to Dubuque Skilled: Electrical Machine Maintenance and Dubuque Production: Assembly? – No, you can either apply to a production position or a skilled trade position, but not both.
- Can I apply to Dubuque Skilled: Electrical Machine Maintenance and Dubuque Skilled: Mechanical Machine Maintenance? – Yes, if you are qualified for both positions. You can apply for multiple Skilled positions at the same location.
How do I find out what my application status is?
Successful candidates who will be moved to the next step in the application process will be notified by email or phone. Please check your email frequently, as this is the best way for us to contact you. Due to the large volume of candidates that apply, it may take a several weeks to be contacted.
I don't see the facility or position to which I'm trying to apply in the dropdown list. How do I apply?
The facility or position you wish to apply for may have already received the number of applications they wished to collect and have closed the application process.
I entered the wrong answer on a question. Can I change it?
No. Once you've submitted an answer or page of answers by clicking the next or continue button, you are unable to go back to change a previous answer. Do not use your browser's back button to attempt to navigate to a previous page.
I selected the facility and position for the job to which I wish to apply, but when I enter my chosen ID I receive the message, "You are not eligible to apply."What do I do now?
You may not meet the John Deere's reapply policy if you've previously submitted an application in the previous six (6) months.
I received an invitation with a link to an assessment but I can't click on the link. How do I access the assessment?
Your internet browser, email client or word processing application may have removed the hyperlink. Please copy and paste the link into your browser's address bar to access the assessment.
I need to schedule a time to come onsite for testing, but there are no times available on the calendar. What should I do?
Administrators will add more sessions. We recommend you check the calendar again periodically to see whether any new sessions have been added. You can check the calendar by logging into your account here. Additionally, you should check your email frequently as someone may contact you if more sessions become available.
I am unable to make my scheduled testing time. Can I reschedule?
Yes, you are able to reschedule your testing session by logging into your account here. However, you may not reschedule your testing session after your original scheduling time has passed. If you are a no show for your testing session, you will not be eligible to reapply for 6 months.
Who should I contact if I need disability accommodations?
For U.S. applicants - If you are a disabled veteran or a qualified individual with a disability and you are unable or limited in your ability to use or access this site as a result of your disability, you may request a reasonable accommodation. To make a request, please call Mark Gerein @ 309-748-2123 and he will be happy to assist you.
For Canada applicants - In accordance with the John Deere Accommodation Policy, the Company will take reasonable steps to accommodate the needs of job applicants upon request. If you require accommodation during the recruitment process, please make a request to: email@example.com.